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amazon alexa

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amazon alexa

I am having problems with our amazon alexa show.  We have 4 alexa devices and since we have had a power outage I can not set it back up to our wifi network.  I resent the show to factory settings and restarted the gateway twice.  

I am not sure if there is something else I can try on the advance settings to get it back on

thanks in advance


Official Employee

Re: amazon alexa


Hello feliceg, does your internet work with other devices? Do you own your modem or do you rent a modem from us?