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Xpods reregister?

Regular Visitor

Xpods reregister?

I'm trying to connect 3xpods I received from my sister who no longer is using them. We've verified they are no longer registered on her account but they won't seem to connect to my network. I keep getting "Sorry this won't work" error. I sat on the phone on and off yesterday for about 2 plus hours. Hopefully this route will work better. Thx
Official Employee

Re: Xpods reregister?

Tomorrow2019 -- Thanks for reaching out. Can you please send me a Private Message & provide the Serial Numbers of the Pods? You can send a Private Message by clicking on my username "ComcastRachelH" & then on the blue "Send a Message" button from my profile. Thanks!

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