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Xfinity is blocking my website

New Poster

Xfinity is blocking my website

xFinity is blocking my website, wfpbwellness.com. I've barely started working on the site so it only has a couple of pages. I've spoken with customer service 4 times including the security department and the only thing that has allowed me to view the site at home is disabling xFi Advanced Security. I have no problems viewing the site when I'm not home and not using xFi Advanced Security. No one I spoke with knows how to get my site unblocked. Anyone know what I should do?

thanks
Silver Problem Solver

Re: Xfinity is blocking my website


@MikeShip12 wrote:
xFinity is blocking my website, wfpbwellness.com. I've barely started working on the site so it only has a couple of pages. I've spoken with customer service 4 times including the security department and the only thing that has allowed me to view the site at home is disabling xFi Advanced Security. I have no problems viewing the site when I'm not home and not using xFi Advanced Security. No one I spoke with knows how to get my site unblocked. Anyone know what I should do?

thanks

https://wfpbwellness.com/  works with Chrome on Win10.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: Xfinity is blocking my website

Hi, nope, my question hasn’t been answered.
Official Employee

Re: Xfinity is blocking my website

Hi there, MikeShip12. 

 

I can take a look into your account and see if I can get into your modem. Sometimes it is available, depending on the region and account. 
 

I can check blocked websites from there.  I work for the corporate team. 

 

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Xfinity is blocking my website

Did you have any other questions before I close out your post? 

 

Thank you for reaching out! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Xfinity is blocking my website

I am closing out your post due to inactivity. If you have anything else for us, please reach out! Take care!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!