Community Forum

Xfi port forwarding isn't working

New Poster

Xfi port forwarding isn't working

When I put in my ports and click apply changes I receive an error saying to try again later. How can I fix this?
Official Employee

Re: Xfi port forwarding isn't working

Hi LowkeyJohnson. I can assist with troubleshooting your XFi port forwarding issue. Can you please tell us, are you experiencing this using the XFi mobile app, or using our website? 

Regular Visitor

Re: Xfi port forwarding isn't working

I am having the same issue.  have rebooted my router multiple times.  I have tried using the XFI app and webportal.

New Poster

Re: Xfi port forwarding isn't working

The new gigabit modems are terrible. Port forwarding used to work before I upgraded and now it does not. I have exchanged my xfinity router for a new one and it has the same problems. The web UI for portforwarding doesn't do anything and it certainly doesn't work. It says it saves but the port isn't open. Bridge mode doesn't work so I can't even use my own router. Ship all these modems into the garbage.