I have been trying for 3 weeks to order pods. I am in Chicagoland area. Have had 3 routers installed to try and get coverage to our master bedroom. Last tech that was here instantly said you need pods.. Tried our local Xfinity store, they don't have any. People on chat and phone calls at Xfinity don't have answer. And worse I can't call any stores around me to see if they have them, because every Xfinity stores phone number is the same 800 number. I live in Schaumburg specifically,15 miles west of Chicago, and my router is. Dpc3941t.
I am literally across the street from chicago houses. I am 15 minutes from Downtown Chicago, I am in park ridge, yet i cannot order the pods, can a Comcast mod please reach out to me to assist me with this??