I have 3 pods that go offline on a regular basis. The only way I've found to get them to reconnect is to reboot Xfi the modem/router. Anyone else having this issue?
Hi, JackLeg57. Thanks for posting! Please see this section: How can I fix an offline Pod on this link: https://www.xfinity.com/support/articles/xfi-pods-faqs and let us know what additional questions you have after that. Thanks!
Hello again. I just wanted to let you know that I have gone ahead and completed this interaction since I ended up not hearing back from you. If you do end up needing further support with this, feel free to send me a private message with your name.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.