I'm having the same issue as this topic but can't reply to it:
I've had my XPods for over a year and they were reliable until about two weeks ago. Now all three of my pods will intermittently drop their connection to my gateway and any devices connected to the pod that disconnects also loses internet until the pod reconnects. I've restarted my gateway and the pods themselves multiple times without any improvement. I called customer service and they were only able to run diagnostics on the gateway itself and couldn't see a problem but told me they would be "monitoring" it. This is making it impossible for me to work from my home office as I will randomly lose internet connectivity throughout the day.