Community Forum

XFi pods

New Poster

XFi pods

Why are these pods only available in certain areas? How do I get these pods in my area. I have terrible WiFi service in my home. Recently received a new updated gateway but have worse service than I had before.... and no pods available in my area. How is this fair? How can I extend my service to my whole house??
Silver Problem Solver

Re: XFi pods


@PRB3 wrote:
Why are these pods only available in certain areas? How do I get these pods in my area. I have terrible WiFi service in my home. Recently received a new updated gateway but have worse service than I had before.... and no pods available in my area. How is this fair? How can I extend my service to my whole house??

I couldn't wait for pods so I bought one of the retail mesh systems.  It took some time for me to choose the one I thought would work with my home.  

 

I don't have any inside information, but it is usually an update to the Comcast infrastructure that keeps new features on a schedule.  If you consider how large the Comcast footprint is, you can imagine they can't just throw a switch and every installation from coast to coast gets updated.  I read an article yesterday about Sprint 5G and it is amazing how much hardware has to be installed.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
New Poster

Re: XFi pods

I’ve been in need of extended service for my house forever... very frustrating when I’m paying the same rates as everyone else and they have coverage and I do not. How am I to know what to purchase, this is not in my realm of expertise.
Thanks for your time.
New Poster

Re: XFi pods

Let’s not offer them and promote the pods if they are not available. Since I’ve moved in my house I have terrible service. And I thought I finally had a solution.... but not yet.