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XFi pods not connecting

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XFi pods not connecting

Can’t get my XFi pods to connect and I’m getting the “Sorry this is not working call Xfinity with serial number.” Can u help?
Official Employee

Re: XFi pods not connecting

Badjenkins -- I saw you reach out on another thread about the same issue.

Can you please send me a Private Message & provide the Serial Numbers of the Pods you are trying to activate?  You can send a Private Message by clicking on my username "ComcastRachelH" & then on the blue "Send a Message" button from my profile. 


I am an Official Comcast Employee.
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