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XFi doesn't do port forwarding for Xbox One

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XFi doesn't do port forwarding for Xbox One

I've been trying, unsuccessfully, to add port forwarding for my Xbox One S console gaming system. When I try to do it with the Xfinity XFi app, it says "We're having some trouble. Please try again." I've tried both ways of setup using the drop down menu option for Xbox One Live along with my Xbox One S system being the choices selected, then I try to add the port forwarding using the ports already filled in, and I get that message. I've tried doing manual setup, and I still get that message. What the [bleep] am I doing wrong?<BR /><BR />Helpful advice is appreciated.<BR /><BR />Thanks!

P.S. I successfully added my PS4 system to Port forwarding.
~Jeffrey R. Kuntzelman 2018
"Admiral Blind Man"
Frequent Visitor

Re: XFi doesn't do port forwarding for Xbox One

Try going into XFi through the web (https://internet.xfinity.com/). I was able to successfully add my Xbox One S and Xbox One to port forwarding but did not use the mobile app.

Through the website, go to "Network" and then to "Advanced Settings".

Official Employee

Re: XFi doesn't do port forwarding for Xbox One

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