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XFi app not working again

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XFi app not working again

App not working for android or iOS. Getting sick of Xfinity service. Must be time to cancel.
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Silver Problem Solver

Re: XFi app not working again


@Mpaulson81 wrote:
App not working for android or iOS. Getting sick of Xfinity service. Must be time to cancel.

All 24 of my devices are showing up in my iPhone7 App.  Are your devices using the correct SSID?

https://www.xfinity.com/support/articles/view-change-wifi-password

 

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I am just a customer, volunteering my time to help other customers here in the Forums.
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Official Employee

Re: XFi app not working again

Greetings Mpaulson81! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are having issues with the xFi app. This is certainly not the experience we want for you. I would like to look into the issue and see what's going on. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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Official Employee

Re: XFi app not working again

Hello, Mpaulson81. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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