I've recently upgraded my internet and switched to using the xfi modem - I can't get reception in all my rooms unless I use my old router in a bridge mode - I was told I could get the xfi pods, but I'm not able to online - how should I get this resolved? When I call, it seems the CSR on the phone really don't know what to do. Thanks!
Would you mind sharing the error message you saw when you tried to purchase them online?
Hi Hanna - thanks for helping. The error message is "We're sorry. It looks like this product isn't available for you to purchase right now. Please check back again soon."
I want to clarify - in order to get wifi into the whole house I've had to use my old router as a "wireless access point" for the xfinity gateway not as a bridge. So my devices are connecting to the access point with the ssid and not getting the benefit of the higher speeds offered by the new xfi modem. I was hoping pods would eliminate the need of using that access point which is slower.
Just an FYI, Pods have a maximum Throughput of 200Mbps, although I get around 120Mbps on them normally as other factors will affect speed. Not sure what speeds you are trying to achieve first.
Thanks for the warning - I am getting <10mbps on my WAP that I have connected in my back rooms. Hana was able to help me get the xfi pods - I bought them and I now get better reception in my back rooms - I'm getting ~50mbps there, which is acceptable. When I'm connected wifi directly in the front rooms to the xfi gateway I'm getting ~500mbps