EstherTheQueen -- When trying to re-onboard that third Pod, the LED is not lighting up when you have it plugged in?
Are you getting an error screen?
EstherTheQueen -- Thanks for confirming the message. Have you already tried these troubleshooting steps?
Try unplugging the Pod and plugging it back in. Check for a small light on the front of the Pod.
If no light turns on when the Pod is first plugged in, please try the following --
Check that your Pod is not plugged in to a power outlet that is connected to a light switch.
Do not connect your Pod directly to your xFi Gateway using the Ethernet port on the bottom of the Pod. The Pods connect wirelessly to the xFi Gateway. You will not be able to activate your Pods if one is connected directly to the Gateway.