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Wireless internet

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New Poster

Wireless internet

Get, high packet lost on my wireless internet. I had Comcast come out 3x times. Check all cables and the box outside. Said everything is good.
Still get high packet lost, and then loss wireless internet connection. Sometimes up to 10 minutes.
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Silver Problem Solver

Re: Wireless internet

https://forums.xfinity.com/t5/Your-Home-Network/Video-10-things-you-can-do-right-now-to-fix-your-int...


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I am just a customer, volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Wireless internet

Hi @Chuckwr3

 

Welcome to the Xfinity Forums. I wanted to reach out to see if you're still having issues with your internet? I know you've had a few techs out already. I'd be happy to take another look on my end to see if I'm able to help find a cause. Have you tried following these steps


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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