Do you have the xFi Pods?
Hello everyone! Welcome to the Xfinity Forums, RyanE915 and KEELER_STEVEN!
I would be more than happy to help with any connection issues you may be having with your wifi. I have 2 links that I ask you review first to start with.
The first is Xfinity Internet Connection Troubleshooting Tips. This is a great thread that will help you do some of your own troubleshooting to see if you can quickly resolve your issue.
If you are still having troubles after doing some troubleshooting, check out this thread: Information Requested for Connection-Related Posts. It will show you where to find your signal levels and event logs so you can post them here and I can assist you further.
I look forward to updates from you all!