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WiFi not pausing devices

New Poster

WiFi not pausing devices

I’m unable to pause devices. It shows that they are paused, but they still have full access.

Verified it was proper device by MAC address
Official Employee

Re: WiFi not pausing devices

Hi, Indyjames33 - Could you please send me MAC addresses of your devices in a private message? We might need to escalate it further, so I will need your name, address, and a phone number as well. Thank you!

New Poster

Re: WiFi not pausing devices

mine is doing the same thing how do i fix i have s8+