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WiFi dropping

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WiFi dropping

What would cause my WiFi x1 to keep dropping it’s continuous all day long. 

Silver Problem Solver

Re: WiFi dropping


@Jlittlefawn11 wrote:

What would cause my WiFi x1 to keep dropping it’s continuous all day long. 


Maybe you are out of range or there is some structure blocking it like walls.

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I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: WiFi dropping

I don't like the new wifi Xfi internet. it keeps dropping and my kids are upset. im going to downgrade because it not worth having the new one. i want my old one back
Regular Visitor

Re: WiFi dropping

I have the same problem. Ever since I switched to 1G service, and the new gateway.

Comcast tech support, new gateway, tech to home...still same problem. I sit 8 feet from the gateway, no other devices connected. When it drops, the light stays white on the gateway!!! 

 

I go to other WiFi devices and they say “lost connection”......I even have hubs throughout the house so it has nothing to do with signal strength at all. 

 

I am am about to go buy the best router in the market, plug it directly to the Ethernet cable, disconnect Comcast gateway and see what happens. Why do I think that will resolve the problem? Hmmm.  

 

All wifi devices effected...iPad Pro 2, iPhone XS, laptop, Directv, Leviton smart switches. 

 

MK

Regular Visitor

Re: WiFi dropping

AND.........Comcast technical support says....”problem outside of your home”..

they ping and they always say “can’t get through at this time” .....

 

now my speed is creeping down......

 

slower and and slower and slower...

New Poster

Re: WiFi dropping

Yes, that’s my problem too