Solved! Go to Solution.
I am on the same boat. Everyone here is having same issues. Comcast doesn't tell you which device mac or ip and the percentage monitor is garbage since it doesn't tell you the gb data...
BrittR7272 and iceman0500-- thanks for taking the time to post here on the forums about your data usage concerns. We have a dedicated team that works with customers who have data usage concerns. Please reach out to the Customer Security Assurance team so they can open an investigation on your data usage. They can be reached here:1-877-807-6581; 6:00 AM - 2:00 AM ET/Seven days a week.