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Wi fi connection

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Wi fi connection

I use to be able to connect to wifi, but after updating my modem today, I can't find our wifi name available that we use to have. It's not even an option. It use to be something like Home- Bd something.
Problem Solver

Re: Wi fi connection

What 'update' did you do to/with your modem?  Was it software/firmware update or a device swapout?  What make/model modem do you have?  If it is a new modem with WiFi router capability, there may need to be configuration changes done to match your pre-update configuration.

Joe V
(not a Comcast employee, just another paying customer)
Silver Problem Solver

Re: Wi fi connection


@dancoles606 wrote:
I use to be able to connect to wifi, but after updating my modem today, I can't find our wifi name available that we use to have. It's not even an option. It use to be something like Home- Bd something.

https://www.xfinity.com/support/articles/view-change-wifi-password

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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