Hi Kim_mikebutler, please send me a Private Message with the MAC address for your daughter's device and we can look into why the pause feature is not working. Thanks.
Same issue here. Any updates on how to make the pause feature work?
If you have verified that the devices remain on your home network and connected to the internet, please send me a private message verifying your service address/ZIP as well as a MAC Address for one of the devices that does not pause. Thanks!
I'm having the same issue with one device only. I set it to puased and it is still accessing the wifi. It even shows up as on the graph of network activity?
Because Xfi is a con.
I have two devices unplugged from power sources, desktop PC and an XBOX with no ethernet cables plugged in and Xfi still says they use data every day. They have built this complicated app but none of the data is real so I would not be surprised it cant even block a device.