Community Forum

What happens when you pause a phone on xFi?

New Poster

What happens when you pause a phone on xFi?

If the phone is at home and is paused using xfi, and the phone is connected to wifi by default, is the phone able to automatically bypass to cellular to make and/or receive phone calls?
Silver Problem Solver

Re: What happens when you pause a phone on xFi?


Troika88 wrote:
If the phone is at home and is paused using xfi, and the phone is connected to wifi by default, is the phone able to automatically bypass to cellular to make and/or receive phone calls?

Have you tested this?  You can always upause the device.  


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Official Employee

Re: What happens when you pause a phone on xFi?

Hi Troika88, pausing a mobile device in xFi will prevent the device from accessing the internet while it is connected to your home network, but you will still be able to make and receive regular calls over cellular. 

If the mobile device disconnects from your home network, it will be able to access the internet through a cellular data network or through nearby WiFi hotspots and unsecured networks. 

Regular Visitor

Re: What happens when you pause a phone on xFi?


@ComcastDaniella wrote:

Hi Troika88, pausing a mobile device in xFi will prevent the device from accessing the internet while it is connected to your home network, but you will still be able to make and receive regular calls over cellular. 

If the mobile device disconnects from your home network, it will be able to access the internet through a cellular data network or through nearby WiFi hotspots and unsecured networks. 


Then what is the point? Every time you "pause" a mobile device, they could end up using cellular data, possibly incuring more charges, and the device can of course still access everything, so you haven't paused anything. Using this function on mobile devices just seems pointless and costly.