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Week pass doesnt work

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New Poster

Week pass doesnt work

I bought week pass 2 days ago. I have used it very well, before it stopped working. My laptop still can connect to it, but there is no internet access. I really need it right now please answer ASAP
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Official Employee

Re: Week pass doesnt work

Hello @Mingu0721, thanks for reaching out to our Forums! A specific team actually handles any issues or concerns with WiFi On Demand or WiFi access pass. Please call 1-866-489-0919 (24/7 line) or refer to the FAQ page at http://wifi.xfinity.com/. Thanks and we appreciate you taking advantage of our Xfinity WiFi access pass. 


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