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Upload speed not as expected

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Upload speed not as expected

I just signed up for Gigabit internet I'm getting great download speed of 974 mb/s however the upload speed is capped around 40 mb/s. My upload speed is less than 5% of the download speed! The device I'm renting from Xfinity is capable of 245 mb/s up, 1372 mb/s down. They are running the download at 71% efficiency, however, the upload efficiency is only 16% ???  Do I feel cheated? Yes!

Screenshot at 2018-01-28 19:32:40.png
Official Employee

Re: Upload speed not as expected


Owrote:

I just signed up for Gigabit internet I'm getting great download speed of 974 mb/s however the upload speed is capped around 40 mb/s. My upload speed is less than 5% of the download speed! The device I'm renting from Xfinity is capable of 245 mb/s up, 1372 mb/s down. They are running the download at 71% efficiency, however, the upload efficiency is only 16% ???  Do I feel cheated? Yes!


It's not a Gig up and down, you're getting what you're supposed to. Gigabit Pro is the next tier up