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Upgrade of wireless router

New Poster

Upgrade of wireless router

Got notification that I need to upgrade my wireless router. Do it yourself or schedule a tech which will cost $$. How complicated is this to do on your own?

Silver Problem Solver

Re: Upgrade of wireless router


@Mcapple45 wrote:

Got notification that I need to upgrade my wireless router. Do it yourself or schedule a tech which will cost $$. How complicated is this to do on your own?


It shouldn't be difficult; they give you several ways to do a self-install instruction.

https://www.xfinity.com/support/articles/how-to-install-your-self-install-kit-devices

https://www.xfinity.com/support/articles/activate-wireless-gateway


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
New Poster

Re: Upgrade of wireless router

I wish to swap out my comcast supplied router and have their home security system.  Is that also self install if I were to buy my own router or do I need them to come to set up the cameras and sensors?

Silver Problem Solver

Re: Upgrade of wireless router

Comcast will have to install a router for the XHome system.

And if you have Comcast phone, you will have to purchase an eMTA:

https://forums.xfinity.com/t5/Home-Phone-Service-Equipment/How-to-purchase-and-install-a-voice-modem...

 

I had the Xhome router until I got an upgraded gateway that had it built-in.

 

I have chosen to rent a single box from Comcast because I don't have room for a modem, router, eMTA, and Xhome device.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.