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Unable to buy xfi pods

New Poster

Unable to buy xfi pods

I am unable to buy xfi pods.  I keep getting an error "Sorry, it looks like this product isn't available for you to purchase right now. Please check back again soon."

Please can you help me?

Silver Problem Solver

Re: Unable to buy xfi pods

Did you try calling 1800comcast?

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I am just a customer, volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Unable to buy xfi pods

kaakumaanu --


I tried pulling up your account, but need more information.  I will Private Message you. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.






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Regular Visitor

Re: Unable to buy xfi pods

Hi Rachel,


I'm having the same problem. Can't order the 3 pack online and Comcast can't give me any availability info. Can you help?


Update: I made the trek to the Xfinity Store that your 1-800 number told me didn't sell pods, but in fact they did. Since you guys won't provide phone numbers to the store, folks are just going to have to visit whatever store they can get to and personally check the inventory.