I can connect to the Cisco router and the modem is functioning but the xFI cannot provide settings. I also login to 10.0.0.1 and it apears to be lagging in having all connected devices shown. Any help??
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Is the Cisco router supplied by Comcast? xFi is only supported on Comcast gateways.
When you log in, are you using an ethernet connection or a wifi connection?
It's under all conditions:
- PC browser wireless
- PC browser wired
- Mobile device
I don't think this SW is ready for primetime. I will just login into 10.0.0.1 and use this interface.
We're sorry this is happening. We suggest trying to clear you App Chache and App Data. If that doesn't solve it, you may need to delete and reinstall the app. I can assist you. Please send me a private message with your full name, street address, and account number by clicking on my name and then "private message me" and we can get started.
Did you try clearing you cache as suggested in a previous post?
What device is the app installed on?
Also I have a public xfinitywifi available with a strong signal near me which I am currently connected with.
So you are not on your home network?
I just installed a new xfinity gateway, but I am receiving the Settings Currently Unavailable message when trying to activate the pods. The internet is working fine. I also tried uninstalling the app and clearing the cache to avail.
I'm having the same problem I deleted the app and cleared cache
can't access on website either
Do you get any error when trying the web site?
If so, please send me a private message with your first and last name as well as a screenshot and I can look into it.