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Re: xFi Port Forwarding Troubleshooting

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New Poster

Re: xFi Port Forwarding Troubleshooting

Hi, I had a port forward setup properly. My PC was reassigned a new IP address by my Xfinity box, it then stopped working. I have tried deleting the device and re-connecting it and re-forwarding the port with my xfi app but it still has my PC's old IP address saved no matter how many times I reset my gateway it won't delete the old setting. I need help with this ASAP it's been causing me problems for months now
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Official Employee

Re: xFi Port Forwarding Troubleshooting

portforward77, appreciate you taking the time to reach out about your port forwarding issues. Please send me a private message with your full name so I can look into this further. 

 

KenF


I am an Official Comcast Employee.
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