If you have a wireless extender, your devices, laptop etc will not be picked up. However, if you have a dual band device, it will not see the 2.4 ghz but will see the 5 ghz. I have devices show up on 2.4 ghz between the 2.4 ghz and gateway, but not between the 2.4 ghz extender and wifi laptop. When switched to the 5 ghz the Gateway picks it up. Many people need to use a wifi exterder as it is not possible to place the Gateway in the middle of your house. Hope this helps!