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Re: Xfinity xFi app

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New Poster

Re: Xfinity xFi app

I’m having the same problem!
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New Poster

Re: Update on Receiving an Upgrade Message When Attempting to Access xFi

My account is doing the same and my XFi app says I need to activate my gateway but it’s already activated?!?!
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Silver Problem Solver

Re: Xfinity xFi app

Hi, Tmiller24! Thank you for posting in our community! I received your private message and will check your gateway to see why you go an xFi activation issue. 


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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Silver Problem Solver

Re: Xfinity xFi app

@Tmiller24 - Your issue has been escalated to the engineers and they confirmed that it should be resolved by now. Please let me know if you have any questions. 


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!