Hi there, Kim1227.
Have you reached out to the Q-SEE company? Since it's 3rd party, I can't troubleshoot the cameras themselves, but I can look into your modem. Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
Hello there, Kim1227.
I wanted to reach out one more time before closing out this post.
Did you have any other questions?
I am now closing this conversation out due to inactivity.
If you have any other questions, please feel free to reach out again!
Thank you for being a valued Comcast customer and a part of our forums!