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Possible to check how much data each device is using?

Frequent Visitor

Possible to check how much data each device is using?

Last month we came within 100 gb of going over our max. So far this month the chart shows we used 150 gb. This doesn't seem right since previous months we were well below our limit - between 400 and 500. 

 

If I could track the usage to a device, maybe I can figure out what's eating the data. 

 

I reset our wifi password today.

 

Thanks.

Silver Problem Solver

Re: Possible to check how much data each device is using?


@jak22 wrote:

Last month we came within 100 gb of going over our max. So far this month the chart shows we used 150 gb. This doesn't seem right since previous months we were well below our limit - between 400 and 500. 

 

If I could track the usage to a device, maybe I can figure out what's eating the data. 

 

I reset our wifi password today.

 

Thanks.


Try the "active time alerts".

https://corporate.comcast.com/stories/xfi-rolls-out-new-active-time-alert-feature

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I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: Possible to check how much data each device is using?

This link will show you total data usage over the last four months. 

https://internet.xfinity.com/network/advanced-settings/networkusage 

 

This link will let you see details of usage for each device connected to your network.

https://internet.xfinity.com/devices 

Silver Problem Solver

Re: Possible to check how much data each device is using?


@Skjellyfetti wrote:

This link will show you total data usage over the last four months. 

https://internet.xfinity.com/network/advanced-settings/networkusage 

 

This link will let you see details of usage for each device connected to your network.

https://internet.xfinity.com/devices 


The usage doesn't seem to display the actual amount (M.  Is that available at that link?

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I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: Possible to check how much data each device is using?

It doesn't show exact data for each device, but you can at least see which one(s) are using the most and then go from there. 

Frequent Visitor

Re: Possible to check how much data each device is using?

Thanks for the replies. Sure is interesting that our internet habits haven't changed, yet our data usuage has gone sky high right when Comcast is rolling out the new advantage unlimited program.

Advantage,  interesting word.

Silver Problem Solver

Re: Possible to check how much data each device is using?


@jak22 wrote:

Thanks for the replies. Sure is interesting that our internet habits haven't changed, yet our data usuage has gone sky high right when Comcast is rolling out the new advantage unlimited program.

Advantage,  interesting word.


I found out after the fact that my off-site storage service had an outage and they re-copied every thing from all my computers which put me over the 1 TB limit.

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I am just a customer, volunteering my time to help other customers here in the Forums.
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