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Port forwarding not working

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Port forwarding not working

I see the forums have had this topic before and hope by now there was a solution but perhaps not. It will not work for me. I have a very specific device that requires port forwarding. I had it setup previously on a CenturyLink DSL system and worked flawlessly for three years. Now I switch to the Comcast system and it will not work. It appears Comcast does not want to solve this problem for I know more about such issues than the 6 or more techs I’ve talked to. Do I need to by my own modem? If yes, is there one that is highly recommended? Cost not the issue, or do I need to go back to CenturyLink?

Silver Problem Solver

Re: Port forwarding not working


@mjrelph wrote:

I see the forums have had this topic before and hope by now there was a solution but perhaps not. It will not work for me. I have a very specific device that requires port forwarding. I had it setup previously on a CenturyLink DSL system and worked flawlessly for three years. Now I switch to the Comcast system and it will not work. It appears Comcast does not want to solve this problem for I know more about such issues than the 6 or more techs I’ve talked to. Do I need to by my own modem? If yes, is there one that is highly recommended? Cost not the issue, or do I need to go back to CenturyLink?


You didn't say which Comcast Gateway you have, but since you posted in this forum, maybe this will help:

https://www.xfinity.com/support/articles/xfi-port-forwarding

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Official Employee

Re: Port forwarding not working

Hi, I'd be happy to help. Can you please provide some additional details on the issue you are experiencing? 

 


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