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Port Forward deletion error

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Port Forward deletion error

When tryin got delete port forwards using the xfinity website, or xFi app, deletion of port forward fails, customer upport was unable to assist me.

Official Employee

Re: Port Forward deletion error

Greetings, Pilioe! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are having issues with trying to delete a port forwarding rule. I can certainly look into this for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
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Official Employee

Re: Port Forward deletion error

Hello, Pilioe. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!