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Pods not working properly

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Pods not working properly

2 out of the 3 pods are not working . Do I need to activate each one individually if so I did and tell I need to call xfinity I spoke with so mb any people in Vietnam but the can't help me.
Official Employee

Re: Pods not working properly

Matos1 -- Thanks for reaching out.  I pulled up your account & see 3 Pods currently connected.  Please let me know if you need further assistance.  

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