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PAUSE / UNPAUSE DEVICE

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PAUSE / UNPAUSE DEVICE

Hi!

 

I am having an issue, the pausing devices and setting bedtimes. I can set them, but the internet never loses connection on those devices.

 

Please help so I can manage my kids time playing Fortnite!

Official Employee

Re: PAUSE / UNPAUSE DEVICE

Hello @tenisee, thanks for reaching out to our Forums! I'm sorry to hear about this feature not working on your end. I know how important it is to have this feature working especially when trying to manage kids time with playing Fortnite. I would be more than happy to assist. Just to confirm, you did setup Bedtime mode on the individual profiles, correct? Does Bedtime Mode show "On" after you "Applied Changes"? If you have not done so, please follow this link https://www.youtube.com/watch?v=-bKN89IUxXI&feature=youtu.be, for a youtube video on setting up Bedtime Mode and Parental Controls, just for additional walkthrough support. Thanks! 


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