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NetGear C7800 Giga Speed LOW

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NetGear C7800 Giga Speed LOW

I upgraded my service to Gig speed

I upgraded my modem (purchased) to Netgear C7800

Speed doesn't even get to 100 Mbps

 

Help???

Official Employee

Re: NetGear C7800 Giga Speed LOW

Hello, EdT1. Thanks for reaching out to us on the forums. I apologize to hear you are not getting the right speeds on the new modem. I would like to look into this for you. Can please send me a pm with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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Silver Problem Solver

Re: NetGear C7800 Giga Speed LOW


@EdT1 wrote:

I upgraded my service to Gig speed

I upgraded my modem (purchased) to Netgear C7800

Speed doesn't even get to 100 Mbps

 

Help???


https://forums.xfinity.com/t5/Your-Home-Network/Troubleshooting-Gigabit-internet-speeds/m-p/3145413#...

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!