Community Forum

My private xFi WiFi keeps getting bumped by the open xfinity wifi

New Poster

My private xFi WiFi keeps getting bumped by the open xfinity wifi

I keep getting bumped off my private xfinity WiFi by the public xfinity WiFi. Anyone know how to stop this. It doesn’t allow me to forget the zfinity public wifi
Silver Problem Solver

Re: My private xFi WiFi keeps getting bumped by the open xfinity wifi


@garyjmurphy wrote:
I keep getting bumped off my private xfinity WiFi by the public xfinity WiFi. Anyone know how to stop this. It doesn’t allow me to forget the zfinity public wifi

I don't know if this is what you need:

https://www.xfinity.com/support/articles/disable-xfinity-wifi-home-hotspot

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Official Employee

Re: My private xFi WiFi keeps getting bumped by the open xfinity wifi

Hi there, garyjmurphy. Were you able to disable the hotspot? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!