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LG bp325w blu ray player wont connect to new router/gateway

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LG bp325w blu ray player wont connect to new router/gateway

My bluray player used to connect to old router fine via wifi, but now that I have the new Xfinity gateway/router combo it cant seem to locate the new wifi. I tested another device to rule out that it's the location of the router and it setup and connected flawlessly.....Please help.
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New Poster

Re: LG bp325w blu ray player wont connect to new router/gateway

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Silver Problem Solver

Re: LG bp325w blu ray player wont connect to new router/gateway


@WifiJedi wrote:
My bluray player used to connect to old router fine via wifi, but now that I have the new Xfinity gateway/router combo it cant seem to locate the new wifi. I tested another device to rule out that it's the location of the router and it setup and connected flawlessly.....Please help.

Is this the SSID/ password the player is using?

https://www.xfinity.com/support/articles/view-change-wifi-password


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Silver Problem Solver

Re: LG bp325w blu ray player wont connect to new router/gateway

Hello, WifiJedi! Welcome to the Xfinity Forum! Do you have any issues with your other devices? Does the player give you an option to enter the network name and password? 


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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