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I cannot see the 2.4 and 5 GHz WiFi settings in Advanced Settings

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New Poster

I cannot see the 2.4 and 5 GHz WiFi settings in Advanced Settings

I cannot see the 2.4 and 5 GHz WiFi settings in Advanced Settings. I tried logging in to the local admin tool at 10.0.0.1 and going to "Connection" - "WiFi" - "Edit 2.4 ghz WiFi", but cannot change the setting. The page gave me this message: 

Wi-Fi Mode, Security Mode, Channel Selection, Channel Mode, and Channel Bandwidth are being managed automatically to help optimize your home Wi-Fi network and improve Wi-Fi coverage. To edit your Wi-Fi Network Name & Network password, please download the Xfinity xFi app or visit xfinity.com/myxfi.

 

Thanks for your help.

yc

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New Poster

Re: I cannot see the 2.4 and 5 GHz WiFi settings in Advanced Settings

I'm having the same problem what is the solution
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Silver Problem Solver

Re: I cannot see the 2.4 and 5 GHz WiFi settings in Advanced Settings

https://www.xfinity.com/support/articles/view-change-wifi-password


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: I cannot see the 2.4 and 5 GHz WiFi settings in Advanced Settings

Same problem with me