Just got a modem upgrade. My cameras are not 5g won't stay connected. 2g is fine for my needs. How do I turn off the 5 g on a XB3 modem router?
With the XB3 admin tool.
While many find that My Account, xFi and X1 are their preferred tools for accessing WiFi information, you may also wish to use the Xfinity Admin Tool if you are a more advanced user.
Hello, JordoninOregon. What RobertWy has sent you should get you into the modem to get things set up the way you want it. However, if you find yourself running into issues feel free to send me a PM with your first and last name so I can further assist you.
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, xoc21. We have not heard back from you. If you still need assistance, please feel free to start a new thread.