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How do I remove a connected device from my xfinity wifi?

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How do I remove a connected device from my xfinity wifi?

I've constantly changed my password and username yet unknown devices that are no where near me are leaching off my wifi! Ive contacted comcast and let them know and they were supposed to call me back but did not! I have resulted to pausing the devices that mysteriously appear and they never go away its like a super bug! How do I get rid of these devices!
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Re: How do I remove a connected device from my xfinity wifi?


@KimmieK1 wrote:
I've constantly changed my password and username yet unknown devices that are no where near me are leaching off my wifi! Ive contacted comcast and let them know and they were supposed to call me back but did not! I have resulted to pausing the devices that mysteriously appear and they never go away its like a super bug! How do I get rid of these devices!

Maybe this will help:

https://www.xfinity.com/support/articles/manage-wifi-devices-my-account


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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