Xfinity plant
Community Forum
Xfinity globe

How do I disable the 2ghz band?.

New Poster

How do I disable the 2ghz band?.

The laptop and tablet do not give me the optionn to connect to the 5ghz, only the 2ghz. How can I disable the 2ghz to be able to use the 5ghz?

Official Employee

Re: How do I disable the 2ghz band?.

It’s possible your devices aren’t made to use the 5ghz network. Is it listed on available networks on your devices?