I have a two bedroom home with my gateway modem all the way in the furthest back room. I cannot get service in the living and dining room which are all the way on the other side of the apartment. I bought a set of three xFi pods and moved my desktop to the living room. I have a xFi pod no more than 4 feet away and I’m still getting a download speed of 2.5 mbps and an upload speed of 1 mbps. Can I return my xFi pods for a refund or is there anything else I should try?
Hello, Colemaniv! Welcome to the Xfinity Forums. The xFi pods do not increase your speeds, but extend the range of connectivity you already have. I know how frustrating it is to have slow speeds in your own home so I would really like to take a closer look and help improve your experience. Please send me a private message with your first and last name so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
@Colemaniv, we never received a private message or heard back from you on here, so I will be locking this thread. Please be sure to reach back out if you still need assistance with this xFi pods concern, or for any new issues or concerns. We're here to help! Thanks and we appreciate you being the best part of Comcast.