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Gateway

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Gateway

How can you tell if my gateway needs replaced I can only get on the internet for about 1 hour
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Silver Problem Solver

Re: Gateway


@Joepezza wrote:
How can you tell if my gateway needs replaced I can only get on the internet for about 1 hour

There is another forum for issues with the Internet connection.

This might help:

https://forums.xfinity.com/t5/Your-Home-Network/Video-10-things-you-can-do-right-now-to-fix-your-int...


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Gateway

Hi @Joepezza

 

Welcome to the Xfinity Forums. Are you still having issues with your internet connection? I'd like to help determine if you need a new modem or not. I'll need to take a look at your account. Can you please verify your first and last name in a private message? To send a private message click on my name "ComcastChe", then click send a message. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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