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Dropped internet.

New Poster

Dropped internet.

Randomly, at least once a day, my internet goes down. Lasts for 5 to 10 minutes. It's not just the wifi, it's the internet as a whole. I have my game system plug into the router, it goes down as well. Can't stream anything on tv, can't use a tablet, pc, nothing. Yes it's not long, but it happens so often. All I get when I call Comcast is to unplug the router for 10 minutes and plug it back in. Really getting annoyed. What can I do to stop this? I would like to use what I pay for without interruption.
Silver Problem Solver

Re: Dropped internet.


@Mrshwood wrote:
Randomly, at least once a day, my internet goes down. Lasts for 5 to 10 minutes. It's not just the wifi, it's the internet as a whole. I have my game system plug into the router, it goes down as well. Can't stream anything on tv, can't use a tablet, pc, nothing. Yes it's not long, but it happens so often. All I get when I call Comcast is to unplug the router for 10 minutes and plug it back in. Really getting annoyed. What can I do to stop this? I would like to use what I pay for without interruption.

https://forums.xfinity.com/t5/Your-Home-Network/Video-10-things-you-can-do-right-now-to-fix-your-int...

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