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Do We Get A New Modem With xFi Advantage?

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Do We Get A New Modem With xFi Advantage?

I've seen that there is a new XB6 modem wiith the advantage plan. I was able to sign up for it, however, I was given a TG1682G modem. Am I supposed to get the newer one?

Silver Problem Solver

Re: Do We Get A New Modem With xFi Advantage?


@kellysa111 wrote:

I've seen that there is a new XB6 modem wiith the advantage plan. I was able to sign up for it, however, I was given a TG1682G modem. Am I supposed to get the newer one?


It appears you are correct:

https://forums.xfinity.com/t5/Your-Home-Network/xFi-Advantage-now-available-in-the-Central-Division/...

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Official Employee

Re: Do We Get A New Modem With xFi Advantage?

kellysa111 -- For customers in our Central Division, xFi Advantage does include the XB6 advanced gateway. I was able to pull up your account & see you recently had a chat with an agent who directed you to a local store to swap to the XB6. Please let me know if you were able to swap & if you need further assistance.


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