Hi there, kristopaquio. I would love to help you. Lets check into your modem. Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
I wanted to touch base on your post, @kristopaquio, before closing it out.
Did you have any questions for me?