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Confused with this xfI app

Frequent Visitor

Confused with this xfI app

I thought I could add my laptop and assign it to me  and then add my husbands laptop and assign it to him but  I cannot get the app to show my laptop as connected What do I need to do?

Silver Problem Solver

Re: Confused with this xfI app

Do you see any unassigned devices?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
New Poster

Re: Confused with this xfI app

Hi there. Were you able to conncect your devices?

 

New Poster

Re: Confused with this xfI app

I'm having the same issue. Out of four devices that are connected, I can only see one.