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Cannot pause devices on my xfinity xfi app

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Cannot pause devices on my xfinity xfi app

I try to pause a device I don't want using my internet and it says we are having trouble check back later, but it's been about a week now, how do I fix this?

Official Employee

Re: Cannot pause devices on my xfinity xfi app

michael-t-p wrote:

I try to pause a device I don't want using my internet and it says we are having trouble check back later, but it's been about a week now, how do I fix this?


Hi, are you still experiencing this issue?

New Poster

Re: Cannot pause devices on my xfinity xfi app

Receiving message we're having trouble when I try to pause a device