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Blocking unwanted users

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Blocking unwanted users

A device I have no knowledge of, has logged into my WiFi. What are the steps block them and to prevent this in the future
Silver Problem Solver

Re: Blocking unwanted users


@alexrod wrote:
A device I have no knowledge of, has logged into my WiFi. What are the steps block them and to prevent this in the future

They can only log in if they know your SSID password.  What is the description of the device?

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Official Employee

Re: Blocking unwanted users

I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".


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